Refund Policy
At CurvyConf, we want you to be completely satisfied with your purchase. If you are not entirely happy with your order, we’re here to help! Please read our refund policy carefully to ensure a smooth process.
Eligibility for Refunds
To be eligible for a refund, the following conditions must be met:
- The item must be unused and in the same condition that you received it.
- It must be in the original packaging.
- You must return the item within 30 days of receipt.
How to Initiate a Return
If you meet the eligibility criteria, please follow these steps to initiate your return:
- Email us at [email protected] with your order number and the reason for your return.
- Our customer service team will provide you with a return shipping label and instructions.
- Pack the item securely in its original packaging and ship it back to us.
Refund Process
Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within a certain number of days.
Exchanges
If you would like to exchange an item for a different size or color, please follow the same return process above, and mention that you wish to exchange the item in your email.
Contact Us
If you have any questions or concerns regarding our refund policy, please feel free to reach out:
- Email: [email protected]
- Phone: (555) 123-4567
Your satisfaction is our priority, and we appreciate your understanding as we strive to provide the best plus-size fashion experience for everyone!